Resolved -
This incident is now resolved. Thanks for bearing with us!
Sep 12, 08:13 UTC
Monitoring -
Our engineering team have deployed a fix and we are now monitoring the issue.
Sep 11, 15:02 UTC
Investigating -
We’re investigating an issue with reactivation for a small number of Hotjar accounts.
Our engineers are working to fix the issue. We’ll post a further update once the issue is resolved.
Sep 11, 12:42 UTC